Legal ยท Disclaimer

Disclaimer

Who we are, who we're not, and exactly what you're paying for. We want this to be unambiguous: VisaToCambodia is an independent service and is not affiliated with the Government of Cambodia.

Last updated: 20 May 2026

1. Independent Service

VisaToCambodia is an independent, privately-owned visa-processing service. We help travelers prepare and submit Cambodia eVisa applications, review them for common errors before submission, format photos to government specifications, and provide support throughout the process.

We are a commercial agent. We charge a service fee for the convenience, review, and support we provide โ€” on top of the official government fee. Using our service is entirely optional.

Important: VisaToCambodia is NOT affiliated with, endorsed by, or operated by the Royal Government of Cambodia or any government agency.

2. Not a Government Website

This website is not the official Cambodian government eVisa portal. The official government portal is operated by the Royal Government of Cambodia at evisa.gov.kh.

Any references to the Royal Government of Cambodia, Cambodian Immigration, or other authorities are for informational purposes only and do not imply any partnership, sponsorship, or endorsement.

3. How Our Fees Work

The total amount you pay through VisaToCambodia includes two parts:

  • The official government fee โ€” paid to the Royal Government of Cambodia for the eVisa itself.
  • Our service fee โ€” for expert application review, photo formatting, submission on your behalf, e-Arrival guidance, and 24/7 support until your visa is delivered.

Because of the service fee, the total you pay through us is higher than the base government rate. The full breakdown is shown on the checkout page before any payment is taken. There are no hidden charges.

4. Applying Directly

You can always apply for a Cambodia eVisa directly through the official government portal at evisa.gov.kh and pay only the base government fee. Applying directly does not include the review, photo formatting, or support services we provide, but it is the lower-cost option.

5. No Guarantee of Approval

All visa decisions are made solely by Cambodian immigration authorities. We do not make, and cannot influence, visa-approval decisions. While our expert review is designed to maximize your chances by catching common errors before submission, we cannot guarantee that any application will be approved.

Approval timelines are estimates based on typical processing and may vary due to factors outside our control, including government processing volumes and holidays.

6. Accuracy of Information

We work to keep the visa requirements, fees, processing times, and entry-point information on this site accurate and up to date. However, immigration rules can change without notice, and we make no warranty that all information is complete, current, or error-free.

Always verify critical travel requirements with an official government source before you travel. Information on this site does not constitute legal or immigration advice.

7. External Links

Our site links to external websites โ€” including official government sources โ€” for your convenience. We are not responsible for the content, accuracy, or practices of any third-party site. A link does not imply endorsement.

8. Limitation of Liability

To the fullest extent permitted by law, VisaToCambodia is not liable for any loss arising from a visa rejection, processing delay, border-entry refusal, missed travel, or reliance on information published on this site. Our total liability is limited to the service fee you paid us. See our Terms & Conditions and Refund Policy for full details.

9. Contact

Questions about this disclaimer or our relationship to the Cambodian government? Email contact@visatocambodia.com.