What if my Cambodia eVisa PDF won't open?

First, try downloading the PDF again from the original approval email — sometimes a partial download corrupts the file. Open it in a different reader (Preview on Mac, Edge or Chrome on Windows, Adobe Reader as a last resort). If it still fails, reply to the approval email and ask us to resend it. Once it opens, save a fresh copy to your phone and a cloud folder so you have backups before you head to the printer.

PDF Printing2026年6月2日8 分読了

Cambodia eVisa PDF Printing for Australians: 2026 Format & Backup Guide

Plain A4, colour if you can, 100% scale, two copies — one for entry, one for exit. The full 2026 printing guide for Australians, plus a rescue plan if you land at Phnom Penh without a printout.

Written byEliza Hartwell

8 分読了Updated 2026年6月2日

How do Australians print the Cambodia eVisa PDF correctly?

Plain A4 paper, colour if possible, 100% scale (don't shrink to fit), single-sided. Print 2 copies — one for entry into Cambodia, one for exit. Cambodian Immigration at KTI/SAI/KOS does NOT accept the eVisa on a phone screen; you need physical paper. Save the PDF to your phone too as a backup. If you're at a hotel in Singapore or Bangkok and need to print before flying in, ask the hotel business centre — most do it free or for a token charge.

主なポイント

Print the Cambodia eVisa PDF on plain A4 paper, in colour if possible, at 100% scale — do not shrink to fit — and single-sided.
Print two copies. One is taken by Cambodian Immigration at entry, the other you keep folded inside your passport for exit.
Cambodian Immigration at Phnom Penh (KTI), Siem Reap (SAI), and Sihanoukville (KOS) does not accept the eVisa on a phone screen — you need physical paper.
Save the PDF to your phone and a cloud folder as a backup, but treat the digital copy as a rescue option, not the primary document.
If you cannot print at home, Officeworks runs about $0.20 a sheet, Australia Post and most public libraries print for under a dollar, and hotel business centres in Singapore or Bangkok will do it free or for a small charge.

The Cambodia eVisa printing rules for Australians

The Cambodia eVisa is one of the lightest visas in Southeast Asia to apply for, and one of the strictest at the border when it comes to paper. Cambodian Immigration wants the approval letter in your hand on plain A4 — readable, folded but not crumpled, the photo and visa number both crisp. A phone screen does not count, even if your battery is full and the PDF is right there. We have seen Aussies sent to the airport business centre at Phnom Penh on more than one occasion because they assumed the digital copy would be enough.

Once your approval letter lands in your inbox, the printing job itself is small. Open the email, click the PDF, hit print, change a handful of settings, and you are done. The trap is the defaults. Australian home printers usually default to A4, which is correct, but the print dialog often defaults to "fit to page" or "shrink oversized pages" — and that quietly resizes the visa, sometimes cutting the bottom edge off the photo. Set the scale to 100% manually before you press print. For the umbrella view across cost, processing time, and documents, see the Cambodia eVisa Australian guide hub.

A4 vs Letter — why it matters for Aussies

Most Australian home printers and Officeworks machines default to A4, which is exactly what Cambodian Immigration expects. The trouble starts with imported MacBooks, US-bought Surface laptops, and the occasional Aussie who has been overseas long enough that their default paper size is set to Letter. Letter paper (216 × 279 mm) is shorter than A4, and when the print dialog re-scales the PDF to fit, the bottom edge of the approval letter — sometimes including the visa number — gets clipped. The fix is a two-second drop-down: change Paper Size from Letter to A4 inside the print dialog before you press print. If you only have Letter paper at home, print it anyway, but reprint a clean A4 copy at Officeworks or a hotel business centre before you fly.

Colour vs black-and-white

Colour is preferred but not strictly required. The photo on the approval letter is the most useful element for the Cambodian Immigration officer at the desk — they glance at it, glance at you, stamp the page. A clean black-and-white print of a passport-style photo is still legible, and Aussies who have printed in greyscale have made it through Phnom Penh, Siem Reap and Sihanoukville without trouble. The risk with colour is a half-empty ink cartridge: a pink-tinted face or banded photo is worse than a clean black-and-white one. If your home printer is patchy, take the PDF to a print shop instead.

Two copies — entry + exit

Print two A4 copies. One is taken by Cambodian Immigration at entry — the officer at the desk keeps it. The second is for exit: when you

よくある質問

Do I have to print the Cambodia eVisa?

Yes. Cambodian Immigration at Phnom Penh (KTI), Siem Reap (SAI), and Sihanoukville (KOS) requires the eVisa as a physical printout on A4 paper. A phone screen is not accepted. Print two copies — one is taken at entry, the other is needed for exit.

Can I show the Cambodia eVisa on my phone at the airport?

No. Cambodian Immigration does not accept the eVisa on a phone screen or tablet. The PDF must be printed on plain A4 paper. Save a digital copy on your phone as a backup in case your printouts are lost, but treat the printed sheet as the primary document.

How many copies of the Cambodia eVisa do I need?

Two A4 copies. The first is handed to the immigration officer at entry into Cambodia and kept by them. The second is for exit — Cambodian Immigration at the departure desk also wants to see the printout. Many Aussies print a third copy as a backup in their main luggage.

Can I print the eVisa on Letter size paper instead of A4?

A4 is the expected size and the safe choice. Letter paper (US standard) is slightly shorter than A4, and when the print dialog re-scales the PDF to fit, the bottom edge — sometimes including the visa number — can be clipped. If Letter is all you have, reprint a clean A4 copy at Officeworks, a public library, or a hotel business centre before you fly.

Do I need to print the Cambodia eVisa in colour?

Colour is preferred but not strictly required. The photo is the key element, and a clean black-and-white print is still acceptable at Cambodian Immigration. Avoid printing in colour with a half-empty cartridge — a pink-tinted or banded photo is worse than a clean greyscale one. If your printer is patchy, use a print shop.

What if my home printer is out of ink before my flight?

Take the PDF to Officeworks (about $0.20 to $0.30 a colour A4 sheet), Australia Post, a public library, or a university print kiosk. All Australian print shops handle A4 colour, and two copies of the Cambodia eVisa cost under a dollar at Officeworks. If you are already at a stopover hotel in Singapore or Bangkok, ask the business centre — most will print free for guests.

Can I print the eVisa at the Cambodian airport if I forgot?

Yes, but it is slow and pricey. Phnom Penh (KTI) has a small business centre in the arrival hall that prints from USB or email for around $5 to $10 USD per copy. Siem Reap (SAI) has a similar kiosk near the visa desks. Sihanoukville (KOS) typically relies on airline counter staff or your hotel. Plan to print before you fly — the rescue option costs more and adds 15 to 30 minutes at arrival.

情報源

Eliza Hartwell

ElizaはVisaToCambodiaのeVisa申請デスクを率いています。2021年以来、9,000件以上のオーストラリア人のカンボジアeVisa申請を手直し、すべてのファイルをカンボジア移民局に提出する前にエンドツーエンドでチェックするチームを運営しています。

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Step-by-step: printing the Cambodia eVisa from your inbox

Here is the order of operations Australians actually follow once the approval email lands. It assumes you are on a home laptop or desktop — the workflow on a phone is similar but the print dialog hides more options behind a menu, so a laptop is easier the first time around. Five minutes from inbox to two printed copies in your passport.

Step 1 — Open the approval email and download the PDF

The Cambodia eVisa approval email arrives from a Cambodian government sender with a PDF attachment named with your reference number. Open it on your laptop. Aussie corporate inboxes occasionally block PDFs from foreign domains, so if you do not see it in the inbox, check spam and quarantine. Click the PDF attachment to download it to your Downloads folder rather than just previewing it in the browser — you want a local copy you can re-open if the print job fails the first time.

Step 2 — Open the PDF and hit Print

Double-click the PDF to open it in Preview (Mac), Edge or Chrome (Windows), or whichever PDF reader you use. Press Ctrl+P (Windows) or Cmd+P (Mac). The print dialog opens. Resist the urge to press Print straight away — the defaults are where most mistakes happen.

Step 3 — Confirm the print settings

Run through the seven settings in the table above before you press Print. Paper size A4. Scale 100% / Actual Size. Sides set to one-sided. Colour preferred. Copies set to 2. Orientation Portrait or Auto. Margins on Default. On a Mac the duplex and scale options are hidden under the "Show Details" twirl-down — open it. On Windows, the same options usually sit behind "More settings" in the Edge or Chrome print panel.

Step 4 — Print and inspect both copies

Press Print. Two A4 sheets come out. Pick each one up and check four things: the photo is sharp and not pink-tinted, the visa number along the top is legible, the QR code at the bottom is crisp and unsmudged, and nothing important has been clipped off the edges. If any of those four fail, reprint that copy. Fold each sheet once down the middle, gently, and tuck both inside your Australian passport.

Step 5 — Save digital backups to phone and cloud

Even though the printed copies are the primary document at the border, save the PDF to your phone (Files app on iPhone, Downloads on Android) and to a cloud folder you can reach from anywhere — iCloud Drive, Google Drive, or Dropbox. If something happens to your printed copies at a layover, you can walk into any hotel business centre and reprint from your phone in two minutes. The backup is not for the border, it is for the rescue scenario.

Close-up of a laptop screen showing a generic print dialog with soft placeholder text in warm afternoon light

What to do if you arrive in Cambodia without a printout

It happens. The flight gets brought forward, the home printer dies, the hotel in Singapore is full and the business centre is locked overnight. You land at Phnom Penh, Siem Reap or Sihanoukville with the eVisa PDF on your phone and nothing printed. The good news is that this is fixable — Cambodian Immigration will not wave you through on a phone screen, but they will let you step aside and sort a printout, and every Cambodian airport has a print option.

At Phnom Penh (KTI), there is a small business centre inside the arrival hall, just past the immigration queue on the right, that prints from a USB stick or emailed PDF for around $5 to $10 USD per copy. Slow, expensive per page, but it solves the problem in fifteen minutes. Siem Reap (SAI) has a similar kiosk near the visa-on-arrival desks, and Sihanoukville (KOS), being smaller, leans on the airline counter staff — most will print for you if you ask politely. If you make it to a hotel in Phnom Penh or Siem Reap, almost every hotel in town will print the eVisa for guests free of charge.

The lesson from those rescue runs is simple: print before you fly. The two A4 sheets weigh nothing, take five minutes, cost under a dollar at Officeworks, and remove the only document-related stress from an otherwise easy entry. Aussies who skip the printing step are not denied entry — they are just delayed by thirty to ninety minutes and a small bill.

Next steps and related reading for Australians: apply for your Cambodia eVisa when you are ready to lodge, bookmark our Cambodia visa hub for Australian citizens as the single canonical reference, skim the FAQ on Cambodia visa eligibility for quick answers, and use our glossary of Cambodia visa terms to decode any acronym in this guide.

Overhead flat-lay of an Australian passport with a folded A4 printed sheet tucked partway in on a warm wooden desk