A "file too large" error is the easiest Cambodia eVisa photo flag to fix, and the most annoying to hit. Crop to a square first — that alone drops most American phone photos under the 2 MB ceiling — then resize, then compress only if you still need to.

Crop it to a square first. The Cambodia eVisa photo has to be under 2 MB, and a full-resolution phone photo often runs three to eight megabytes — but cropping a portrait shot down to a square removes the extra background pixels and usually drops the file under 2 MB on its own, with no quality loss to your face. If it is still too big, resize the short side to roughly 600 to 1000 pixels, then re-save as a JPEG at 80-90% quality. Do those three steps in that order and stop the moment you are under the ceiling. The one thing to avoid is over-compressing: never go below 600 pixels on the short side or under about 70% JPEG quality, because a degraded or pixelated photo gets auto-flagged just like an oversized one.
This guide walks through exactly why phone photos are so large, the crop-then-resize-then-compress sequence that fixes it, and the step-by-step on iPhone, Android, Mac, and Windows. If you want the full size-and-format spec first — pixels, the JPEG-versus-HEIC question, the 2 MB ceiling in context — start with our photo size and file format guide for Americans, then come back here for the compression mechanics. Once the file is under the limit, you can apply in a few minutes.
Worth knowing before you start: shrinking the file is not the same as lowering the resolution below the floor. You can take an 8 MB, 4000-pixel photo down to a clean 800 KB, 800-pixel square that is still well above the 600-pixel minimum. The two numbers move independently, which is exactly why the crop-first method works so well. If a too-small or low-resolution flag is what you are actually seeing instead, our guide to fixing a rejected Cambodia eVisa photo maps each flag to its precise cause.
A note on the title of this guide: you do not actually have to hit "under 1 MB." Plenty of compression tools and advice circles around the 1 MB mark as a safe round number, and it is — a sub-1 MB square JPEG sails through. But the real Cambodia eVisa ceiling is 2 MB, so you have more room than the popular 1 MB target suggests. Aim for under 1 MB if it makes you feel safer; you only need to clear 2 MB. Our photo requirements guide for US citizens lays out every spec the form actually checks so you know precisely where the lines are.
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De Cambodja e-Arrival Card is een aparte stap van je e-visum en een kleine — $5 USD, geverifieerd via ons, 14 velden, in te vullen en in te dienen binnen 7 dagen voor je vlucht. Hieronder leggen we precies uit wat die kosten dekken, waarom ze niet bij je visumprijs zijn inbegrepen en hoe je door de tijd kunt komen bij de gate.
De Cambodja e-Arrival Card bestaat uit 14 velden verdeeld over drie secties, die binnen 7 dagen voor aankomst moeten worden ingevuld. Hieronder staat precies beschreven wat er in elk veld moet worden ingevuld, in de volgorde zoals het formulier aangeeft, plus het datumformaat dat Amerikaanse reizigers bij de kiosk moet invullen.
De Cambodjaanse e-aankomstkaart vraagt om 14 gegevens, verdeeld over drie onderdelen: uw identiteit, uw vlucht en verblijf, en een korte douaneaangifte. Hieronder vindt u een overzicht van wat er in elk veld gevraagd wordt en de vier documenten die u bij de hand moet hebben voordat u begint.
If you took the photo on an iPhone and it keeps getting rejected even after you shrink it, the culprit is often the format, not the size — recent iPhones save HEIC, which the form refuses outright. Our iPhone photo guide for Americans walks through switching the camera to "Most Compatible" and converting an existing HEIC to JPEG, so the file is both the right format and the right size before you upload.
If you would rather not fight with file sizes at all, the cleanest path is to crop the photo square right after you take it — a square crop straight from the phone is, for the vast majority of Americans, all the compression you will ever need. Our guide to taking the photo with your phone walks through the shoot itself so the file starts small and clean, and the printable photo checklist for US citizens condenses every spec onto one card you can keep open while you work.
Next steps and related reading for Americans: apply for your Cambodia eVisa once your photo is a square JPEG under 2 MB, review the full photo size and file format guide for Americans for the pixel and format specs, see how to fix any other flag in our rejected photo fixes guide for US citizens, and bookmark our Cambodia visa hub for US citizens as the single reference for cost, documents, and timing.