Cambodia e-Arrival Card QR Code: How to Receive It, Save It and Show It
Your Cambodia e-Arrival Card is, in practice, a QR code. Here is how you receive it, the storage habits that never fail at immigration, how to show it, and what to do if it goes missing before you land.
How do I get and save my Cambodia e-Arrival Card QR code?
The QR code appears as soon as your e-Arrival Card is submitted. Screenshot or download it before closing the page, and print a copy if you can; the official app also keeps it available offline. If a service files for you, it is emailed to you. Show it with your passport at immigration.
Principais conclusões
- When you submit the Cambodia e-Arrival Card, it returns a QR code that Immigration scans on arrival.
- Save it before you close the page: Cambodia advises taking a screenshot or downloading it, and printing it is also accepted.
- The official mobile app keeps the QR code available after submission even without an internet connection.
- Never rely on airport Wi-Fi to find your code; keep an offline copy and a printed copy with your passport.
- Keep the QR code after you land, too: it can be used to retrieve your v-Pass, which replaces the passport stamp.
Your e-Arrival Card is a QR code
For all the questions on the Cambodia e-Arrival Card, what you actually carry to the airport is a single QR code. When Immigration scans it, your submitted details appear on the officer’s screen, and the officer checks them against your passport. The code is the link between what you filed at home and the person standing at the desk.
That makes the QR code the one part of the process you cannot afford to lose track of. The good news is that keeping it safe takes about thirty seconds, as long as you do it at the right moment.
How you receive the QR code
The best ways to save it
Cambodia accepts a screenshot, a downloaded image or a printed copy. The safest approach is to have more than one, so that a flat battery or a lost phone does not leave you without it.
- Do not rely on finding the email over airport Wi-Fi after landing.
- Do not keep the only copy in checked luggage.
- Do not crop the code tightly: keep the whole code clearly visible with a margin around it.
- Travelling as a family? Label each code with the traveller’s name.
How to show it at immigration
Have the code open, or the printout in hand, before you reach the front of the queue, together with your passport and your visa if you need one. Turn your screen brightness up, since scanners read a bright, flat screen more easily, and hold the phone steady rather than tilted.
If the scanner struggles with your phone, offer the printed copy. Having both is what turns a scanning hiccup into a two-second fix rather than a search through your photo library.
What if you lose your QR code?
Losing the code before you travel is fixable. Where you get it back from depends on how you filed.
If you realise you do not have your code only after landing, go to immigration with your passport and explain. It is a much better position to be in than trying to refile over airport Wi-Fi, but a far worse one than having saved it properly before you left.
Keep it after you land
It is tempting to delete the code once you are through immigration. Hold on to it. Cambodia now issues arriving visitors a v-Pass by email in place of the ink passport stamp, and the v-Pass can be retrieved by uploading your e-Arrival QR code as well as by entering your passport information. Keep the code until you have left Cambodia.
Remember, too, that the code belongs to one arrival. If you leave Cambodia and fly back in later, you will need a new e-Arrival Card, and a new QR code, for the new arrival.
Having the QR code emailed to you
Perguntas frequentes
How do I get my Cambodia e-Arrival QR code?
It appears on screen as soon as your e-Arrival Card is submitted. If a service files for you, it is emailed to you once the card is filed.
Can I print my e-Arrival QR code?
Yes. Cambodia accepts a printed QR code as well as a screenshot or downloaded image.
Is a screenshot of the QR code enough?
Yes. Cambodia’s guidance is to take a screenshot or download the code. A printed backup is still a good idea.
Do I need internet to show my QR code?
Not if you saved it offline. The official app also keeps the code available after submission without a connection.
What if I lose my e-Arrival QR code?
If a service filed for you, ask it to resend the code. If you filed yourself, try reopening your submission, or file again inside the 7-day window.
Can I reuse my QR code on my next trip?
No. Each arrival needs its own e-Arrival Card and QR code.
Should I keep the QR code after I land?
Yes. It can be used to retrieve your v-Pass, which replaces the passport stamp, so keep it until you leave Cambodia.
Fontes
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