Can we pay for multiple Cambodia eVisas on one corporate card and get one invoice?
Yes. Our checkout supports up to 25 applicants on a single submission, charged to one corporate card in one transaction. At the receipt step you tick the ABN box and enter the company name, ABN, and trading address. A single consolidated PDF tax invoice is issued, listing every applicant by name, passport number, and visa type. The cardholder name appears at the top of the document and the company billing block sits below it on the same page. Tourist at $80 USD (~$122 AUD) per applicant or Business at $90 USD (~$137 AUD) per applicant, zero surcharge from us.
Does the receipt include our company ABN?
Yes — if you tick the business-purchase checkbox at checkout and enter the ABN field. The receipt PDF then carries your company legal name, ABN, trading address, and an optional PO reference in the billing block. Our supplier ABN (THE CLOUDOPS LTD) is also printed on the same document so it qualifies as an ATO tax invoice under GSTR 2013/1 for purchases over the $82.50 threshold, which six-plus applicants always exceeds.
Do you accept AmEx Business and AmEx Corporate cards?
Yes. AmEx Business (Gold, Platinum, Centurion) and AmEx Corporate (Green, Gold, Platinum) are accepted on our checkout with zero surcharge from us. Some smaller travel platforms add a 3% AmEx-only surcharge — we do not. The 3% FX fee that AmEx Australia applies on USD purchases is a separate bank-side charge and lands on the AmEx statement as a separate line item, not bundled into the visa charge.
Is the Cambodia eVisa fee GST-applicable for an Australian business?
No. Cambodia eVisa services are supplied by a non-Australian merchant (THE CLOUDOPS LTD as the operator, billed against a Cambodian-Immigration-routed transaction) and fall outside the GST net. The receipt explicitly notes the GST-free / out-of-scope treatment so your accountant does not need to follow up. The full amount is deductible as a staff-travel expense when the trip has a documented business purpose.
How long should we keep the receipt for ATO purposes?
Five years from the date the relevant tax assessment is lodged, under TR 2018/2 record-keeping rules for staff-travel expenses. Most finance teams set retention to seven years as a conservative posture. Our receipt PDF is timestamped, immutable, and retrievable from your cardholder dashboard for at least seven years after issue — so even if your records are lost we can re-supply on request.
Can we export the data to Xero / MYOB / QuickBooks / NetSuite?
Yes. Alongside the consolidated PDF invoice, the cardholder dashboard offers a CSV download with one row per applicant, including cardholder name, company name, ABN, transaction date, USD amount, AUD amount, exchange rate at settlement, traveller name, passport number, visa type, and approval status. We have tested the CSV against Xero, MYOB AccountRight, MYOB Business, QuickBooks Online, Sage Intacct, and NetSuite OneWorld — the field mapping works without manual adjustment.
What if one applicant gets flagged and needs a resubmission?
Free resubmission if Immigration flags a correction — and importantly, the resubmission is processed without altering the original consolidated invoice. The original receipt remains the source of truth for accounting purposes. The flagged applicant typically clears on the second pass within the same 3-business-day window, and the rest of the bundle is unaffected.
Can we split the bundle across two cost centres or two POs?
Yes. The cleanest way is to run two separate submissions — one per cost centre or PO — each with its own card transaction and its own consolidated invoice. We do not charge extra to split: the per-applicant price is identical whether one or twenty-five travellers are in the bundle. Finance teams typically split when engineering and sales are travelling on the same trip but funded from different project codes.
Can the cardholder be different from the traveller?
Yes. The cardholder paying for the bundle does not need to be one of the applicants. Finance can pay for engineers, legal can pay for partners, an EA can pay for the executive team. The receipt PDF carries both the cardholder name (for card-reconciliation purposes) and the company name with ABN (for invoice purposes) on the same page, so the document satisfies both the bank reconciliation and the company tax-invoice requirements simultaneously.
