Question 1

How many fields are on the Cambodia e-Arrival?

Accepted Answer

Fourteen fields, grouped into five blocks: passport details (4 fields — full name, passport number, nationality, date of birth), flight and arrival (3 fields — inbound flight number, arrival date, arrival airport), accommodation (2 fields — hotel name, full street address), customs (3 fields — cash declaration, goods declaration, visit purpose), and health (2 fields — health symptoms, recent country visits in the last 14 days). The form runs across roughly three screens and takes 8–12 minutes if nothing trips you up.

Question 2

What is the machine-readable zone (MRZ) and why does it matter?

Accepted Answer

The MRZ is the two lines of capital letters and chevrons at the bottom of your passport bio page. It encodes your name, passport number, date of birth, and nationality in a fixed machine-readable format. Cambodian Immigration's kiosk reads the MRZ from your passport chip on arrival and compares it against what you entered on the e-Arrival. If your e-Arrival name says 'Tom Smith' but the MRZ encodes 'SMITH<<THOMAS<JOHN', the kiosk flags a mismatch and you go to the manual desk. The fix is to enter your full name exactly as the MRZ shows it — surname first, all given names in order, no shortenings.

Question 3

What if I don't know my accommodation address yet?

Accepted Answer

The workaround Cambodian Immigration accepts is the hotel name and city you most plan to stay at, with 'Hotel TBD' added at the end of the address line. The kiosk treats this as a known placeholder rather than a missing field. If you have already submitted the eVisa with an accommodation guess, copy that same string into the e-Arrival word-for-word, even if you have since changed bookings — the kiosk cross-checks the two and matching is what matters, not whether the booking is real.

Question 4

Do I need to declare AUD over 10,000?

Accepted Answer

Only if your AUD amount converts to USD 10,000 or more, because the Cambodian threshold is in US dollars. AUD 10,000 is roughly USD 6,500 — below the line — so an Aussie carrying exactly AUD 10,000 ticks no. AUD 16,000 is over the USD 10,000 line and is a yes. Travellers cheques and bearer instruments count toward the same threshold. Saying yes is a 5-minute conversation at the customs desk with a short form to fill, not a problem. Saying no when you should have said yes is the offence.

Question 5

Do I need to declare cash if I'm bringing under USD 10,000?

Accepted Answer

No. The cash declaration is only triggered at USD 10,000 or more. If you are bringing USD 9,500, AUD 14,000, or any amount that converts to under USD 10,000, tick no and move on. The threshold applies to the total across all currencies and bearer instruments, so if you have AUD 8,000 in cash plus USD 4,000 in travellers cheques, add the USD-equivalent of both — at current rates that is around USD 9,200, still under the line, so still no.

Question 6

What if my flight changes after I submit the e-Arrival?

Accepted Answer

If your flight number or arrival date changes after you have submitted the e-Arrival, you have two options. The cleanest is to re-submit the e-Arrival with the updated flight number and arrival date — the most recent submission for your passport number is what the kiosk reads on arrival, and there is no penalty for re-submitting inside the 7-day window. The other option is to bring proof of the rebooking (the updated airline email) and explain the mismatch at the manual desk on arrival; that adds 15–25 minutes but is doable. If you used our verified e-Arrival, just reply to the confirmation email and we re-submit at no extra cost.

Question 7

How do I know my e-Arrival was accepted?

Accepted Answer

A successful e-Arrival submission produces a QR code emailed to the address on the form, usually within 5–30 minutes of submitting. If 60 minutes pass with no email, check spam and junk folders; if still nothing, the submission likely failed silently and needs to be re-filed. Save the QR code to your phone, take a screenshot, and print one A4 backup copy on plain white paper for your carry-on. At the kiosk, the reader scans the QR code and the kiosk screen briefly displays your record before the fingerprint and photo step — that confirmation flash is the second sign your e-Arrival is accepted.

Question 8

Why was my e-Arrival rejected at the kiosk?

Accepted Answer

Almost certainly one of three reasons. The most common is a name mismatch with the passport MRZ — middle name skipped, short form used instead of the full given name, or hyphenated name entered without the hyphen. The second is an accommodation string that does not match what you put on the eVisa — even a small typo or a hotel renaming flags a manual review. The third is the PNH-vs-KTI port-of-entry trap — Phnom Penh's new Techo International Airport (KTI) replaced PNH on 9 September 2025, and picking the old PNH code on the form is a silent rejection that does not surface until you scan in. All three are fixable at the manual desk in 15–25 minutes; using our verified e-Arrival removes the risk before you fly.

柬埔寨电子入境卡：面向澳大利亚人的逐字段解析 (2026)

What are the 14 fields on the Cambodia e-Arrival Card and how do Australians fill them?

要点总结

Why the e-Arrival is the form most Aussies fill the worst

The 14 fields at a glance — five blocks, three failure modes

Field-by-field walkthrough — the passport block (4 fields)

Field-by-field walkthrough — flight and accommodation (5 fields)

常见问题解答

来源

来自我们的博客

美国首次赴柬埔寨旅客须知清单

2026年从泰国前往柬埔寨：美国人为何必须乘坐飞机（陆地边境已关闭）

美国人如何从金边到暹粒：巴士、航班或渡轮

Field-by-field walkthrough — customs and health (5 fields)

After you submit — QR generation, email, what the kiosk does with it

Putting it together for Aussie travellers