Question 1

Will Cambodian Immigration refuse me entry if I have not filled the e-Arrival Card?

Accepted Answer

No. The e-Arrival is mandatory, but the paper-form fallback at KTI, SAI and KOS exists specifically for travellers who missed the online submission. You will be directed to a side desk, you fill the same 14 fields by hand, an officer keys the data in, and you proceed through Immigration as normal. There is no refusal, no fine and no penalty applied to your eVisa.

Question 2

How much extra time does the paper-form fallback add at Phnom Penh KTI?

Accepted Answer

Expect 20–30 minutes on a normal-volume morning. The hit is bigger if multiple long-haul flights land within an hour of each other — the Sydney red-eye, the Singapore connector and the Bangkok hop often stack in the same window, and the side desk processes one traveller at a time. KTI replaced PNH on 9 September 2025, so the desk is in the newer arrivals hall.

Question 3

Is the paper-form fallback faster at Siem Reap SAI or Sihanoukville KOS?

Accepted Answer

Yes. SAI typically adds 10–20 minutes because the airport is smaller and fewer flights stack on arrival. KOS rarely has a real queue at all — often the paper-form processing happens at the main desk in a single step. KTI in Phnom Penh is the slowest because it handles the largest share of Aussie arrivals, including the Sydney and Melbourne red-eyes.

Question 4

Do I have to pay a fee or fine for using the paper fallback?

Accepted Answer

No. There is no charge, no fine and no penalty on your eVisa for using the paper fallback. The only 'cost' is the time you spend at the side desk while the officer manually enters your data into the Immigration system. Aussies sometimes arrive at the desk expecting to pay something — the desk does not handle any payment.

Question 5

Can my partner and I share a single paper form if we are travelling together?

Accepted Answer

No. The e-Arrival is per person, online or on paper. Each adult and each child needs their own clipboard, their own 14 fields and their own data entry by the officer. That is why family arrivals through the paper fallback often run longer than the headline 20–30 minutes — the desk processes one traveller at a time, so a family of four can take well over an hour.

Question 6

What if I remember mid-flight that I forgot the e-Arrival — can I file in the air?

Accepted Answer

Sometimes. Several carriers serving Cambodia offer paid in-flight WiFi on the SIN–KTI or BKK–KTI leg. If the WiFi works, the portal is accessible inside the 7-day window and you can submit. The catch is that the confirmation email may arrive late and you might not have the QR code before disembarking. Treat in-flight filing as a back-up, not a plan — and if the email has not landed by the time you reach the kiosk, head to the paper-form desk rather than waiting on the email indefinitely.

Question 7

Will using the paper fallback affect my chances of getting a future Cambodia visa?

Accepted Answer

No. There is no record on your eVisa, no flag on your passport and no impact on future applications. Cambodian Immigration treats the paper fallback as a routine alternative for travellers who missed the online step. It is not an infraction. Plenty of Aussies use it and return to Cambodia later with a fresh eVisa without any issue.

Question 8

If I have not yet boarded my flight in Sydney, can I still file the e-Arrival from the gate?

Accepted Answer

Inside the 7-day window, yes — but airport WiFi is patchy, the boarding announcement is already running, and the confirmation email may not arrive before you take off. The far cleaner answer is to file from your home WiFi a few days earlier (Day 5 or 6 before arrival is the sweet spot) so the QR code is sitting in your inbox before you leave for the airport. Filing at the gate is technically allowed but it is the path that most often ends in the paper-form fallback anyway.

Question 9

How do I avoid the paper fallback completely on my next trip?

Accepted Answer

File the e-Arrival inside the 7-day pre-arrival window from home, save the QR code to your phone's Wallet, and screenshot it as a back-up. Each person on the booking files their own. Our verified e-Arrival service is $5 USD (~$7.50 AUD) per person — we run the 7-day timer for you, deliver as a printable PDF by email, with Aussie-timezone support and free resubmission if Immigration flags a correction. That is the clean path: no clipboard, no manual keying, no 06:00 side-desk wait at the wrong end of a red-eye.

没有填写柬埔寨电子到达卡抵达柬埔寨：澳大利亚人的纸质表格备选方案

What happens if an Australian arrives in Cambodia without an e-Arrival Card?

要点总结

Why this matters at 6am in an arrivals hall

How the paper-form fallback actually works on arrival

Why the paper fallback is slower than the QR scan

Cost, edge cases, and what to take to the side desk

Why you should not plan to use the paper-form fallback

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