The short answer: the Cambodia e-Arrival Card does not ask for a photo at all. The eVisa is the one that needs your headshot. Here is why the two get confused, what each step actually wants, and where each one sits in your trip.

No, the Cambodia e-Arrival Card does not need a photo. It is a short typed declaration of 14 fields — your identity, your flight and stay, and a brief customs declaration — with nothing to upload or attach. The photo belongs to a completely separate step: the eVisa, which does require a recent passport-style headshot on a plain white background, submitted as a JPEG under 2 MB. The two are easy to confuse because both are online forms you complete before you fly and both copy details from your US passport, but only the eVisa asks for your face. You complete the eVisa first, weeks ahead, with the photo, then file the e-Arrival Card in the 7 days before you land, with no photo.
The Cambodia e-Arrival Card does not ask for a photo. There is no portrait upload box, no headshot field, nothing to attach. It is a short typed form — your identity, your flight, where you are staying, and a few customs questions — and you complete it in a couple of minutes without touching your camera roll. If you have been hunting for the e-Arrival photo specs, you can stop: there are none, because there is no photo.
The reason Americans ask is understandable. The eVisa and the e-Arrival Card are both online forms you fill in before you fly to Cambodia, both copy details straight off your US passport, and both have to read the same name and passport number to clear the kiosk cleanly. They feel like two halves of the same task. But only one of them — the eVisa — wants your face. The other is a typed arrival declaration with no image attached at all.
This guide settles which step needs a photo, lays out the eVisa photo spec that Americans actually have to meet, and walks the difference between the two forms so you do not waste time prepping a headshot you never have to upload. If you want the full photo spec for the eVisa on its own, our Cambodia eVisa photo requirements for US citizens covers every number. And if you are not yet sure you even need the arrival card, our explainer on whether you need the e-Arrival Card with a Cambodia eVisa answers that first.
The e-Arrival Card is the digital replacement for the little paper arrival-and-customs slip a flight attendant used to hand you on the descent into Phnom Penh. That paper card never asked for a photo either — it asked who you are, which flight you came in on, where you are staying, and whether you are carrying anything to declare. Cambodia moved that exact process online and kept the same scope. Fourteen fields, three sections, all typed, nothing to attach.
Your identity on the card is matched by text, not by face. The system reads your name and passport number against the eVisa you already hold and against the passport you present at the desk. The face check happens once, at the physical immigration counter, when the officer compares you to the photo printed on your eVisa and in your passport. The arrival card does not need a second copy of your face to do its job, so it does not ask for one.
So when you open the e-Arrival form and find no upload button, nothing has gone wrong and you are not on the wrong page. The whole card is data entry: full name exactly as printed on your US passport, passport number, nationality, date of birth, sex, your inbound flight number, arrival date, port of entry, an address in Cambodia, and a short set of customs yes/no questions. None of that is an image. The only thing that has to be right is the typing.
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The Cambodia e-Arrival Card is a separate step from your eVisa, and a small one — $5 USD verified through us, 14 fields, filed within 7 days before you fly. Here is exactly what that fee covers, why it is not bundled into your visa price, and the timing that keeps you moving at the gate.
柬埔寨电子到达卡共分三个部分,包含14个字段,需在抵达前7天内提交。以下是表格要求填写的每个字段的准确内容及顺序,以及在自助服务亭容易让美国旅客出错的日期格式问题。
柬埔寨电子到达卡要求填写14项信息,分为三个部分——您的身份信息、航班和住宿信息,以及简短的海关申报。以下是每个字段的具体要求,以及开始前需要准备的四样东西。
It also helps to know what the card is not. It is not a second visa, it is not a re-application, and it is not a place where Cambodia re-verifies your identity from scratch. The heavy lifting — confirming you are who you say you are and that you are cleared to enter — was done when your eVisa was approved. The arrival card simply tells Cambodian Immigration which flight you came in on, where you will be staying, and whether you have anything to declare, so the desk can process you quickly when you land. A photo would add nothing to that, which is exactly why the form leaves it out.
If you want to see every one of those fields laid out in the order the form presents them, our field-by-field walkthrough of the Cambodia e-Arrival Card shows exactly what each one wants — and confirms, field by field, that none of them is a photo. The information you gather beforehand is all text you can read straight off your passport and your flight confirmation.

The photo belongs entirely to the eVisa. When you apply for the Cambodia eVisa — weeks before you travel — one of the items you upload is a recent passport-style headshot, and that image is what gets printed on the approved visa PDF. It is the face an officer compares you to at the counter. So the photo work happens at the visa stage, not the arrival stage, and it happens once.
Here is the entire eVisa photo spec in one breath. A recent color photo, taken in the last 6 months, passport-style, against a plain white or off-white background. Full face visible and centered, eyes open and looking at the lens, neutral expression with no smile and no teeth. No glasses, no sunglasses, no hats or head coverings except those worn daily for religious reasons. Submit it as a JPEG, under 2 MB, ideally 600×600 pixels or larger and roughly square. That is the whole list, and a phone photo against a white wall in daylight meets every line of it, which is how most American applicants do it.
Two file traps catch Americans specifically, and both belong to the eVisa, not the arrival card. The first is HEIC: recent iPhones save photos in Apple's HEIC format by default, and the eVisa upload wants a standard JPEG — switch the camera to "Most Compatible" or convert in the Photos app first. The second is an oversized original straight off a high-resolution camera, which can run well over 2 MB before you crop it. A square crop around your head and shoulders fixes both at once. The printed passport equivalent is 4×6 cm, about 1.6×2.4 inches, but you never print it — the eVisa is fully digital, so pixels and file size are what the upload checks.
The composition rules are where the avoidable rejections live, and they are all about giving the system a clean, unobstructed face. The top auto-flags are a smile, glasses of any kind, an off-white or colored wall, shadows thrown behind your head by a ceiling light, a hat, and resolution under 600 pixels. Each one is easy to dodge once you know it is on the list: face a window so the daylight is even, stand far enough from the wall that no shadow falls on it, take the glasses off, and shoot five or six frames so you have a clean one to pick from. None of this applies to the arrival card, because the arrival card never sees your face.
If the file mechanics are where you get stuck — the pixel math, the under-2-MB ceiling, the JPEG-versus-HEIC question — our deep dive on Cambodia eVisa photo size and file format for Americans walks through every number. Get the photo right once at the eVisa stage and you never think about it again, because the arrival card will never ask for it.

The cleanest way to keep them straight is to think of them as two different jobs done at two different times. The eVisa is your permission to enter Cambodia — the big step, done well ahead of the trip, the one with the photo and the fee. The e-Arrival Card is your arrival declaration — the light step, done in the final week, the one that is pure typing. Same passport feeding both, but different purpose and different moment.
Because both forms read your name and passport number, the one place they overlap is name discipline. Type your name on each exactly as it is printed on your US passport — same spelling, same order, including any middle name shown there. If your eVisa says "Jonathan" and your arrival card says "Jon," that mismatch is the kind of thing that slows the kiosk down. The photo lives only on the eVisa, but the name has to read identically on both.
A quick way to remember which is which: the eVisa is the photo step, the e-Arrival Card is the typing step. If you are touching your camera roll, you are working on the eVisa. If you are copying numbers off a flight confirmation, you are working on the arrival card. Keep them in that mental box and the two stop blurring together.
One field on the arrival card does trip Americans up, and it is worth flagging because it has nothing to do with photos. The form uses a day-month-year date layout in places, so 06/07 reads as June 7th, not July 6th — get your arrival date backward and it sits a month off your flight. The same care applies to your date of birth. Our breakdown of the information you need for the Cambodia e-Arrival Card covers that date trap and every other field you type in.

You need both, and the order matters. First the eVisa, weeks ahead: this is where the photo lives, where the fee is paid, and where a flagged headshot can cost you a day if you rush it. Once that is approved and the PDF is in your inbox, the photo job is done for good. Then, in the 7 days before you fly, you file the e-Arrival Card — no photo, just the typed fields that match the passport and the eVisa you already hold.
Getting the sequence right also saves you from a common waste of effort: prepping or re-shooting a headshot for the arrival card. There is nothing to shoot. The only photo in the whole process is the one you already uploaded to the eVisa. If you have your approved eVisa PDF, your passport, and your final-leg flight details, you have everything the arrival card will ever ask for.
Here is the whole shape in one line. The eVisa is the big step you do first — Tourist $80 USD or Business $90 USD, both approved in 3 business days, delivered as a printable PDF by email, both carrying the one photo you upload. The e-Arrival Card is the light step you do last, with no photo at all. For the complete picture, our pillar guide to the Cambodia visa for US citizens pulls requirements, cost, and timing together, and if you have not started yet, our step-by-step guide to applying for a Cambodia eVisa online walks the application end to end, photo included.
When you file a verified e-Arrival Card through us for $5 USD, it is checked end-to-end before it reaches Cambodian Immigration — the name spelling against your passport, the flight number against your final leg, and the date format that flags so many Americans. There is no photo for us to check because the card never asks for one; what we catch is the typed slip that would otherwise bounce you back to the queue at the kiosk.
Next steps and related reading for US travelers: get the eVisa photo right with our photo requirements guide for US citizens, confirm you need the e-Arrival Card if you have not already, line up the exact information you need for the e-Arrival Card before you sit down, and apply for your Cambodia eVisa when your photo and passport are ready.
